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Surrey & London, England   |    laura@bylauralondon.com   | 0044 7843 444 825

PRIVACY POLICY 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews and recommendations.

 

How do we collect information?

 

When you sign up to our database or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. By Laura London LTD captures data through various sites including Wix, Google Analytics, Facebook, Instagram, Twitter and Pinterest.

 

Why do we collect such information?

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services and Product available via our website or social media website pages (such as Facebook, Instagram, Twitter, Pinterest);

  • To provide our Users with ongoing customer assistance

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose your information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All email communication is hosted by GoDaddy & Microsoft Outlook accessible only through passworded entry.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with you?

 

We may contact you to notify you regarding your purchases, to troubleshoot problems with your purchases, to collect fees or monies owed for services, to poll your opinions through surveys or questionnaires, to send updates about our company, to notify you of competitions or offers, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookie Policy 

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. Our Site uses "cookies" to enhance user experience. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. Please see below a list of the cookies in place on this site.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at  laura@bylauralondon.com or post us a written request to: By Laura London, 66 Holly Avenue, Walton on Thames, KT12 3AU

 

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Any further questions?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at laura@bylauralondon.com or post us a written request  to: By Laura London, 66 Holly Avenue, Walton on Thames KT12 3AU.